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Florist Review of Teleflora

Visit Teleflora.com and the Teleflora florist network

Description

Teleflora has been connecting customers with the nation's best florists for more than 70 years. All of their floral arrangements are professionally arranged by a local florist using only the freshest flowers available, and each gift is personally delivered in a vase. It is a service organization with approximately 25,000 member florists throughout the U.S. and Canada, and 20,000 affiliated florists outside North America. This extensive network, coupled with their commitment to exceptional customer service, means that when you send flowers from Teleflora, you can be confident that you're sending the best.

Ordering Methods

Online
Email
Toll Free (1-800-835-3356)
Fax
Delivery Methods

US and Canada delivery
International delivery
Same day delivery
Sunday delivery
Holiday delivery
High priority delivery
Specific times
Specific date
APOs/FPOs
Hospitals
Leave item at safe place or deliver next time if no one receives
Request to leave item at door/neighbors
Payment Methods
American Express
Bill Me Later ®
Carte Blanche
C.O.D.
Discover
Dinners Club
Eurocard
JCB MasterCard
Money Orders
Paypal
Personal/Cashier's Checks
Purchase Orders
Solo/Switch
VISA
Wire Transfers

Pricing Policy

All prices are shown in US dollars
All prices are shown in Canadian dollars
Various prices for different sizes/quality
Shown prices do not include tax, shipping and/or service fees
Prices may vary by country and holidays
Minimum orders applied
Customer Service

100% satisfaction guaranteed
Available 24 hours a day
Live customer service representative
Provide toll free 800 number for customers
Able to return any item for full refund/credit or replacement within certain time
Able to cancel orders for products that have not been delivered/shipped out
Products damaged prior to receipt can be replaced or offered full refund/credit
Substitute same/similar shape, size, style and color due to the lack of item
Substitute greater/same value product due to the lack of item
Perishable and fragile products cannot be returned
Non-perishable items should be returned in their original packaging
Security Measures

Secure on-line purchasing through secure socket layer (SSL)
Customer info is always confidential
Provide opt-out option from contact list
Special Features

Online order tracking system
Online ordering shopping cart
Product search engine
Customize orders
Corporate services
Volume discount
Gift services
Rewards program
Reminder service
Free virtual flowers
Contact Information

Address:
Customer Service, Teleflora
P.O. Box 60910
Los Angeles, CA 90060-0910
Phone: 1-800-835-3356 (Toll-free in the US and Canada)
Email: service@teleflora.com

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